Chainsaw Repair

Yeah that's what we're going to do. I watched the surveillance footage of the sale going down and from what it looks like I get the saw started and running with the chain brake on for maybe ten seconds tops (I maybe give it throttle for a couple secs, then I explain how to apply and disengage the brake) and it was so fresh out of the box I don't think it was even putting any power into the clutch yet. about 30 secs later the chain is spinning full speed with the brake off for about 4 seconds then the unit gets shut off and handed over to the guy. It was a crazy busy day so I couldn't remember everything that went down but I knew there was no way I did that without noticing something was going wrong.

I talked with tech service about it and they said you could also cause some damage if you push in the choke lever but never pull the throttle and then let it idle for 5-10 minutes with the brake on.