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Offline Old Iron Logging

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Poor Service
« on: March 07, 2011, 04:23:31 pm »
Had a 156 break a piston skirt, never hurt the cyl. Called the dist. to send out a few pistons. Then the good news, they do not stock parts. They will place an order on Friday and I can expect the piston in 10 days.

The guy on the phone spoke French but he got a crash course in English.
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Offline Old Iron Logging

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Re: Poor Service
« Reply #1 on: March 08, 2011, 09:12:04 pm »
Had a good talk with the dist. today. They stripped a new saw and sent out a piston this morning. They also agreed to stock parts for each model of saw that I have out. Seems that I am the only dealer in the province, they want to make this work. :) :)
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Offline bloodontheice

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Re: Poor Service
« Reply #2 on: March 15, 2011, 07:50:58 am »
If you're having issues with parts I can give you a couple numbers down here in NY. There's a dealer about 30 minutes away that sells a good number of Efco products and may have more parts than the local distributor.
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