Author Topic: Husqvarna Diagnostics tools  (Read 1110 times)

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Offline KilliansRedLeo

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Re: Husqvarna Diagnostics tools
« Reply #10 on: December 21, 2013, 09:45:22 am »
Here is another thought, is is common today for consumers/owners to update their own equipment....smart phones, laptops etc.

Perhaps HVA should consider making a consumer version of the diagnostic software, and providing the software and connection cable between saw and laptop to the buyer of the saw. This would not be the full dealer version but only have the ability to update software and send diagnostic data back to HVA. This way HVA would receive the data and consumer would always have the latest software.

Where are you Magnus? I would like to discuss this further. A single CD and a connection cable surely will add cost to the saw but may also make software related warranty claims go down!
"When the people fear the government...you have tyranny....When the government fears the people....you have liberty"

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Offline Magnus

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Re: Husqvarna Diagnostics tools
« Reply #11 on: December 21, 2013, 10:23:38 am »
I am here.

Consumer stuff I don't think would be good, better to let them come in and do a free check or something..
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Offline KilliansRedLeo

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Re: Husqvarna Diagnostics tools
« Reply #12 on: December 21, 2013, 10:36:03 am »
If the saw appears to be running correctly even if it is not but appears to be, consumers won't bring the saw in. Free or not, what most will run it till it quits, then bring it in. I repair lots of saws that a trip to a dealer for a free check could have prevented an expensive fix.

What we are or should be interested in should be getting data back to HVA and making sure that controller software on the saw is current.

What I meant is what country are you in?
"When the people fear the government...you have tyranny....When the government fears the people....you have liberty"

Thomas Jefferson
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Offline Magnus

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Re: Husqvarna Diagnostics tools
« Reply #13 on: December 22, 2013, 09:32:42 am »
I repair lots of saws that a trip to a dealer for a free check could have prevented an expensive fix.
Most of us here do i think, me too...
I am in South Sweden.

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Offline KilliansRedLeo

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Re: Husqvarna Diagnostics tools
« Reply #14 on: December 22, 2013, 10:26:18 am »
Well, I have been in Sweden several times.....beautiful place any time of year.  With the internet it should not be difficult for a consumer version of the software to connect to HVA and upload data. If fact, HVA must already have the infrastructure in place to receive data from dealers. So, extending it to consumers should only be a small task.

The software that wold be provided to consumers would be 'scripted' in such a way that the whole process would be automatic. Tasks would be:

Put CD in computer
CD would automatically start
Program would instruct user to connect saw
Program would send current status information to HVA
Program would offer to print status for user
Program would check for new software
If new software is available new software would be put on saw
Program would send new status of software install to HVA
Program would print new software install for user
Program would disconnect from HVA
Program would tell user it is OK to disconnect saw
Program would end when user disconnects saw
"When the people fear the government...you have tyranny....When the government fears the people....you have liberty"

Thomas Jefferson
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Offline Magnus

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Re: Husqvarna Diagnostics tools
« Reply #15 on: December 22, 2013, 12:13:06 pm »
It is not a bad idea, but doubt it would be used. Not many keep computers up do date, much less a saw.

Better would be to get more out of the saws we have on the benches. Why they are there is not as important anymore as the info is in them.
If we help out contributing this info, that alone is a big step.
Here the ones I talked to send almost everything.

Not sure how it works in USA, but I think you report to HVA US not here.
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Offline dutchsawdoctor

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Re: Husqvarna Diagnostics tools
« Reply #16 on: December 22, 2013, 01:23:55 pm »
Could be a thing for Bosch to pic up( like they do with cars ) ::)
Best regards,Saul
Dolmar  Stihl Solo Husqvarna Homelite Ole-mac Echo Jobu Ridgid Poulan Remington Pioneer Partner ,Danarm stanley
more chainsaw repairs Oldtimer-Motorsägen  http://pily.strojevlese.cz / http://www.sauls-kettingzagen-site.nl

Offline Magnus

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Re: Husqvarna Diagnostics tools
« Reply #17 on: December 22, 2013, 04:36:15 pm »
 Saul. This is not so easy as it is with cars I think. There is not as much money in this.
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Offline Cut4fun .

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Re: Husqvarna Diagnostics tools
« Reply #18 on: December 29, 2013, 08:14:32 pm »
I only know of 4 people on this site that have the tool. If you have one Magnus that makes 5. 

I didnt buy one. Being I knew nobody I take care of would spend enough money to even buy a autotune saw.

Husqvarna Diagnostic Tool Manual   autotune carb control

http://cdn.power.husqvarnagroup.com/files/Husqvarna/ss/products/autotune/manuals/Manual_Engine_Diagnostic_Tool_English.pdf

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Offline KilliansRedLeo

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Re: Husqvarna Diagnostics tools
« Reply #19 on: December 29, 2013, 08:37:37 pm »
Make that 6, I just ordered it! However I have to find a cooperative dealer that I can get the latest SW from. Any dealer willing to help me out would be greatly appreciated!
"When the people fear the government...you have tyranny....When the government fears the people....you have liberty"

Thomas Jefferson
1743-1826

 

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