Author Topic: mako piston/cylinder for stihl 036  (Read 1767 times)

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Offline brokenbudget

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Re: mako piston/cylinder for stihl 036
« on: January 10, 2012, 06:23:55 pm »
well, it seems the quality of their product is reflected in their customer service. ::)

"we're sorry to hear you're not happy with the quality of our cylinders. we appreciate your feedback and will look into
your comments.
mako products are now sold in 37 countries with incredible success, this is why we are suprised by your comments but appreciate them
at the same time.
as for the price, we believe mako products are the most competatively priced products on the market, but we cannot control the retail price our customers set.
thanks for the feedback, and sorry the product didn't meet your satisfaction".
adam.

so, when a customer sends you pictures of an obvious problem with quality control, you send them an ad vert as a response? nice going jakmax. i've had better dealings with suppliers out of china. better quality also. :o
if anybody wants to see the full email i sent, just pm me. i have no idea how to post it here. :)
when I grow up, i wanna be an adult.

 

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