Author Topic: MS 250 Very hard to pull wont start!!  (Read 4829 times)

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Offline JohnG28

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Re: MS 250 Very hard to pull wont start!!
« Reply #60 on: January 21, 2014, 10:57:56 pm »
Well at least they are looking at it. Can't hurt, especially if the damage was not I f your doing. Good luck!

Offline mastercraftka

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Re: MS 250 Very hard to pull wont start!!
« Reply #61 on: February 07, 2014, 10:37:30 am »
Final update, I called about a week ago to see what was going on and they said they would find out.  I then received a call Tuesday saying that they were going to replace the saw.  The local dealer took it apart and found that one of the main bearings had failed.  Of course I was very happy and surprised to hear this.  The local guy that has 30 years experience said this was only the 3rd one he had ever seen do this.  I was happy to know I didn't screw it up.  So anyway I am back on with stihl products they made it right even when it was out of warranty a couple months. 

Offline 660magnum

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Re: MS 250 Very hard to pull wont start!!
« Reply #62 on: February 07, 2014, 10:44:39 am »
So good to hear the good news . . .

Had a major bearing fail in a Ford Ranger auto transmission with 32,000 miles but out of warranty. The truck was never miss treated. It was one of those situations where the cage failed and all the metal went through everything. Made a mess.
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Offline mastercraftka

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Re: MS 250 Very hard to pull wont start!!
« Reply #63 on: February 07, 2014, 12:16:03 pm »
I bet it did.

One of the ball bearings dislodged and bounced around in the crankcase and screwed it all up.  That is why when the crank rotated the place where the ball was missing would get out of round and cause it to stick and not turn. 

I am just thankful they made good on it. 

Offline 660magnum

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Re: MS 250 Very hard to pull wont start!!
« Reply #64 on: February 07, 2014, 12:17:44 pm »
I have a 250 and a 025 and I like them very well.
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Offline mastercraftka

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Re: MS 250 Very hard to pull wont start!!
« Reply #65 on: February 07, 2014, 03:12:20 pm »
Well it was good saw when it worked! lol

Offline Cut4fun

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Re: MS 250 Very hard to pull wont start!!
« Reply #66 on: February 07, 2014, 03:41:23 pm »
Very Cool outcome   8)

Offline SDB777

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Re: MS 250 Very hard to pull wont start!!
« Reply #67 on: February 07, 2014, 07:23:37 pm »
Sounds like we'll be seeing some 'new saw photos' from you soon!

Congrats on an acceptable outcome, considering you were without the saw for awhile.....glad to hear that Stihl 'stepped up' and did the right thing!






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Offline 3000 FPS

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Re: MS 250 Very hard to pull wont start!!
« Reply #68 on: February 07, 2014, 10:28:02 pm »
That shows it is not always the brand but a good dealer that stands behind his product.
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Offline KilliansRedLeo

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Re: MS 250 Very hard to pull wont start!!
« Reply #69 on: February 08, 2014, 10:32:53 am »
+1 on a good dealer!  ;D and now you don't have to buy another saw unless you want to. ::)
"When the people fear the government...you have tyranny....When the government fears the people....you have liberty"

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