Author Topic: Randy Duncan  (Read 207 times)

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Offline aclarke

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Randy Duncan
« on: November 19, 2014, 09:20:37 am »
Anyone ever deal with Randy Duncan in Ohio? 

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Offline Cut4fun .

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Re: Randy Duncan
« Reply #1 on: November 19, 2014, 12:26:10 pm »
I have a couple times, but only if I couldnt get it somewhere else first. Usually very pricey and slow. Thats if he actually has it.

Here and ebay  http://www.randysenginerepair.biz/
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Offline 660magnum

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Re: Randy Duncan
« Reply #2 on: November 19, 2014, 12:42:46 pm »
I only tried ordering from him once after all other sources failed.

He was three prices higher thn anyone else . . .

Placed the order and paid.  Three days later was notified that it was not available and my account was credited.

Some facts:

He's higher priced than anyone else.

His pictures are not of the actual item in his location. They are pictures from the Internet. That leads to the following . . .

He doesn't have most of what he advertises. That's why he's slow and the prices are high, he has to get it into his shop then send it out to you.

I've friends that have ordered from him and got what they ordered. They were happy but were not into the game enough to realize how to best play.
We should share what we know... someone may learn...
That knowledge can live after us... and that "Pays It Forward".
Be all that you can be . . .

Offline aclarke

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Re: Randy Duncan
« Reply #3 on: November 19, 2014, 01:46:04 pm »
Ordered a husky service tool from him a couple weeks ago. Ordered it online for convenience, so cost wasn't a deal breaker.  Long story short, it took 12 days to get here and USPS left a note saying postage due!!  WTF!  So spent an hr driving to the post office and waiting in line!!!   
Dude refunded the postage due after some prodding! Gonna Buy local next time!!!! 

Offline Cut4fun .

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Re: Randy Duncan
« Reply #4 on: November 19, 2014, 02:43:19 pm »
Think we will leave this here for others so they know.    ;)

Wish you would have ask before hand Adam.  We could have saved you some trouble. 
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Offline Eccentric

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Re: Randy Duncan
« Reply #5 on: November 19, 2014, 03:18:44 pm »
Interesting.  I've not had any bad dealings with RD.   Some of his listings are comically overpriced.  Other listings are basically in line with others.  I buy from him when I can't find an item elsewhere (or if he's the cheapest).  So far, everything has come to me fast and without issue. 

He has Homelite intake boots that I believe are newly manufactured.  I used one of his 750 boots a while back.  Quality part that worked fine.  Have also bought a Homelite clutch tool, some NOS Mac parts, and a few other things that I cannot remember.  Maybe I've just been lucky...
-Aaron

For older saws:
Tune the H side so that it 4-strokes (burbles) at WOT unloaded and just cleans up when under load.
When you lift cutting load, the saw should immediately revert to 4-stroking.  Fine tune the transition point for the wood you're cutting.

Offline Windy_Acres

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Re: Randy Duncan
« Reply #6 on: November 19, 2014, 04:19:09 pm »
Let me share some simple psychology on this subject. First my background, Ive been selling parts (not chainsaw or small engine) since the 80s, full time. I sell about 50 parts/tools a week, that is my comfort level with the time it takes to ship it all (I work by myslef). That said, when I see randy duncan's dumb mug, when Im doing a part search, each time it reinforces that I will never buy anyting from him, unless Im looking for a  "randy duncan" specifically.

Its an intuitive thing Ive learned along the way. The facts as presented here, cause me no surprise.

On the flip side of that coin, I drop ship NOTHING, and never use anyone's pics, only the pic of the exact part or tool, Im selling. You also wont find my "mug shot" anywhere on the web, or my name, although I know I have a pride problem, I am quite certain nobody gives two shits what I look like or who I am, all they care about is getting what they paid for promptly, safely packed, as described, and at the best price. Beyond that, your stroking yourself, with youre name and pic all over the web, just my opinion, nothing more.

When Im looking for a part, the last thing I want to see is a pic of randy standing in front of his POS dodge pickup. Im a redneck of the third degree, but he strikes me a real guber.
So many saws, so little money.

Dolmar PS9000
Dolmar PS7300
Dolmar PS421
Poulan 5020AV 20"
Poulan 5020AV 16"
Stihl 180C
Sears 2.0 CID 14" ? from the early 80s (red poluan saw like new)

Offline aclarke

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Re: Randy Duncan
« Reply #7 on: November 19, 2014, 06:13:51 pm »
Kevin, I've done business with him in the past on oddball NLA saw parts with no issue.  The thing that pissed me off was when I told him I got the postage due notice from USPS he treated me like I was trying to screw him out of a few dollars and he stated "I never ships postage due" Burden was in me to prove it and he finally refunded the postage, No apologies.   His Ebay message stated he shipped the part the next day but USPS records showed it wasn't in the or hands til a week later, so perhaps he ordered the part and sent it when it arrived. 
This transaction may have been the exception but it wasn't handled well.


Windy acres, I agree on the drop shipping tactics, IMO, if you don't have it in hand don't sell it. Too many companies play the drop ship game and when warranty or return issues come up they immediately pawn you off to the supplier!! No accountability. ..


On the flip side, we're lucky to have vendors like Nathaniel Vansickle who went out of his way to send me extra Dolmar case gaskets when I had to wait for a back ordered part.

Online Nathaniel Vansickle

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Re: Randy Duncan
« Reply #8 on: November 19, 2014, 07:51:16 pm »
I have bought a couple things off this guy and cant complain really. been awhile but I think I had my part in a week or so.


im not after attention with using my real name on here....I signed in with facebook the first time and just went with it
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Offline man of stihl

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Re: Randy Duncan
« Reply #9 on: November 19, 2014, 08:04:48 pm »
I bought some parts off him a while back. I never got the parts. I had to file a complaint through eBay and finally got my money back.... I won't buy from him again.
Ron