« previous next »
Pages: [1]   Go Down

Author Topic: 156 case failure update.  (Read 2276 times)

0 Members and 63 Guests are viewing this topic.

Offline

  • Nitro Hotsaw
  • *******
  • Posts: 1134
  • Karma: 82

    • Total Badges: 31
    Badges: (View All)
    Level 6 Nineth year Anniversary Eighth year Anniversary Seventh year Anniversary Sixth year Anniversary Fifth year Anniversary
156 case failure update.
« on: April 12, 2011, 11:22:57 am »
Saw has been at the distributer for 5 weeks. Saw is to be repaired under warranty ( second 156 with **** case also).

Call this morning said to expect a wait of 3 more weeks as there are no crankcases in North America. New cases must come from Italy but are on backorder.

2 months for saw repairs is beyond reasonable.

I am dropping the Efco line of saws. Will keep an account open to service saws that are out.

The Efco saws are nice saws but they have no support system in place.
Logged

Share on Bluesky Share on Facebook

Offline

  • Nitro Hotsaw
  • *******
  • Posts: 1134
  • Karma: 82

    • Total Badges: 31
    Badges: (View All)
    Level 6 Nineth year Anniversary Eighth year Anniversary Seventh year Anniversary Sixth year Anniversary Fifth year Anniversary
Re: 156 case failure update.
« Reply #1 on: April 20, 2011, 03:00:47 pm »
Got a call today. New saw will be sent out tomorrow at no charge. This came from Efco. They said that they were not proud of the treatment that I received from the Distributer.

Took alot of calls but I finally got thru to someone who cared.  :)
Logged

Offline

  • 3 cube
  • *
  • Posts: 11
  • Karma: 1

    • Total Badges: 8
    Badges: (View All)
    Windows User Third year Anniversary Level 2 Second year Anniversary Level 1 10 Posts
Re: 156 case failure update.
« Reply #2 on: April 24, 2011, 07:40:19 pm »
the people in ohio,,care--been there..i had trouble,,with my distributor also--we seem to have a understanding now!!!! ;D ;D
Logged

Offline

  • Nitro Hotsaw
  • *******
  • Posts: 1134
  • Karma: 82

    • Total Badges: 31
    Badges: (View All)
    Level 6 Nineth year Anniversary Eighth year Anniversary Seventh year Anniversary Sixth year Anniversary Fifth year Anniversary
Re: 156 case failure update.
« Reply #3 on: May 03, 2011, 09:38:41 pm »
Good news is that I got a replacement saw today, bad news is that they sent a 165.
Logged
Pages: [1]   Go Up
« previous next »
 

Related Topics

  Subject / Started by Replies Last post
49 Replies
27244 Views 		Last post February 13, 2016, 06:19:32 pm
by farmboy
2 Replies
1625 Views 		Last post August 27, 2014, 09:40:50 pm
by Red Elm
4 Replies
2122 Views 		Last post December 26, 2014, 11:15:20 pm
by weimedog
1 Replies
1813 Views 		Last post May 13, 2015, 08:48:23 pm
by aclarke
4 Replies
2002 Views 		Last post October 15, 2015, 10:43:07 pm
by ch74
16 Replies
5261 Views 		Last post November 10, 2015, 08:25:17 am
by wild262
8 Replies
2055 Views 		Last post September 19, 2015, 08:18:24 am
by jrdplowing
3 Replies
2204 Views 		Last post December 08, 2017, 01:25:19 pm
by Tractorsaw1
2 Replies
2112 Views 		Last post November 13, 2020, 09:54:21 am
by Cut4fun
1 Replies
2088 Views 		Last post August 29, 2024, 07:09:40 am
by Cut4fun .